Refunds and Returns

Marquis Jewelry is dedicated to providing the best and easiest shopping experience that we can. If you are unsatisfied with your purchase and wish to return the item we welcome you to do so. Please note the below points.

-Returns must be made within 14 days. Returns made after 14 days will not be accepted

-Buyer is responsible for return shipping and/or any fees associated with returning the item

-Buyer may use any shipping carrier and method they choose. (Please note that Marquis Jewelry will not be responsible for lost/stolen packages. We suggest the buyer use a shipping method with tracking to ensure delivery)

-For high value purchases ($700 or more) we suggest package insurance to further ensure the delivery of the package

-All items must be returned in their original condition, unworn, undamaged and in the original packaging. Failure to do so will result in a refund request being rejected

-There are no exchanges. If you would like a different item or size please return the original item and purchase the new item that you would like

-All refunds will be credited back to the payment method initially used to make the purchase

-Returns will be processed within 1 to 3 business days after the item arrives

-Refunds may take 2 - 7 days to credit back to the original payment method depending on the provider

-Refunds will be applied less the shipping amount

-No international returns